Pretty much everybody in the UK is aware of the PPI scandal. Over the past 10 years or so tens of thousands of people have been sold payment protection insurance (PPI) they did not need, or could not benefit from. Luckily, it is now possible for those people to claim back the premiums they paid for this unnecessary or worthless insurance. In theory, making a payment protection insurance claim is easy. In reality, however, if you are going to do it on your own you need to be well prepared and determined. Even companies that quickly settle claims are...